+91 97918 17766hello@craftvoy.comPan-India Training

Retail

Retail AI Training

AI Skills for Retail, E-Commerce & Consumer Brands

CraftVoy equips retail and e-commerce teams with practical AI skills — from demand forecasting and personalisation to GenAI-powered customer support and merchandising. Training is built around real retail workflows, not abstract theory.

Custom (2 days – 8 weeks)

On-site / Virtual / Hybrid

All Levels

Teams of 15–300

Enrol Now Call +91 97918 17766

What You Get

Demand forecasting and inventory optimisation with ML

Personalisation and recommendation systems fundamentals

GenAI copilots for customer support and merchandising

AI-powered product descriptions and content generation

Hands-on labs using retail and e-commerce style datasets

CraftVoy Retail AI Certificate for participants

Who Is This For

Retail and e-commerce operations teams
Merchandising, marketing and category teams
Customer support and experience leaders
Product and data teams building AI-powered retail features

Learning Outcomes

Improve forecasting accuracy and reduce stockouts
Launch AI-powered personalisation and recommendations
Equip support and marketing teams with GenAI workflows
Build a roadmap for AI adoption across retail channels

Curriculum

Module 1: AI for Retail Operations

Demand forecasting and inventory optimisation
Personalisation and recommendation engines
Dynamic pricing fundamentals

Module 2: GenAI for Retail Teams

GenAI copilots for customer support
AI-assisted product content and merchandising
Prompt engineering for marketing workflows

Module 3: Scaling AI Across Retail Channels

Omnichannel data integration for AI
A/B testing AI-driven experiences
Governance for customer-facing AI

Frequently Asked Questions

Do you cover both online and offline retail?

Yes — training covers e-commerce specific use cases as well as AI applications relevant to brick-and-mortar operations.

Can marketing and operations teams train together?

Yes — we design blended sessions with role-specific breakouts so each function gets relevant hands-on practice.

Is this suitable for D2C and consumer brands?

Yes — the curriculum adapts well to D2C brands, marketplaces and traditional retail chains alike.

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