GenAI for Business

Generative AI Corporate Training

Bring GenAI Skills to Every Business Team, Not Just Engineering

A corporate-focused Generative AI programme designed for business, marketing, operations, sales and support teams — not just developers. Learn to use GenAI tools safely and effectively to speed up everyday work, with company-specific hands-on exercises.

2–4 Weeks
On-site / Virtual
Beginner to Intermediate
Teams of 15–100

What You Get

GenAI tools mapped to real business team workflows
Prompt engineering for non-technical staff
Safe and compliant use of AI tools at work
Function-specific labs: marketing, sales, ops, support
Company AI usage policy and guardrail templates
Certificate of completion for every participant

Who Is This For

  • Marketing, sales and support teams adopting GenAI tools
  • Operations teams automating repetitive tasks with AI
  • HR and L&D teams rolling out GenAI literacy programmes
  • Any company standardising on ChatGPT, Copilot or similar tools

Learning Outcomes

  • Get every business team confidently using GenAI tools daily
  • Standardise safe and compliant AI usage across departments
  • Reduce time spent on repetitive writing and analysis tasks
  • Build a reusable prompt library specific to your company

Curriculum

1

Module 1: GenAI Foundations for Business

  • How LLMs work — a non-technical explanation
  • Choosing the right AI tool for the task
  • Data privacy and safe usage guidelines
2

Module 2: Prompt Engineering for Teams

  • Prompting for writing, research and analysis
  • Building reusable prompt templates for your team
  • Common mistakes and how to avoid them
3

Module 3: Function-Specific Labs

  • Marketing: content and campaign workflows
  • Sales & support: outreach and response drafting
  • Operations: reporting and summarisation

Frequently Asked Questions

Is this only for technical teams?

No — this programme is specifically designed for non-technical business teams: marketing, sales, support, HR and operations.

Which AI tools do you cover?

We cover major tools such as ChatGPT, Claude, Gemini and Microsoft Copilot, focused on practical business use rather than any single vendor.

Can you customise labs to our workflows?

Yes — we build hands-on exercises using your company's real templates, documents and workflows wherever possible.

Ready to get started?

Talk to a CraftVoy advisor today and find the right batch for your schedule.